Conversational Support

Increase efficiency, save on costs

68% of consumers prefer customer service on chat over e-mail or on the phone. The customer service industry is estimated on 350$ Billion a year, using chat equals enormous cost reduction + increases customer satisfaction. A chat agent can handle 6 times more conversations than a support agent trough phone or email. This will prevent long waiting lines and stress.

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IVR + Chat = less dropped calls, higher efficiency

Implement chat in your IVR-architecture to prevent dropped calls and balance the load on your customer care team. Press 1 for contact over WhatsApp

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How much time can you save by optimising your product return flow?

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Customer Care how your customer wants to use it

For both B2C and B2B, adding WhatsApp offers new possibilities in customer care – in example the ability to share pictures within the app instantly. Also think about the possibilities you can use with sharing location, video, contact and many more.

Improve your customer care



Holiday cheer, package fear!

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Stop broadcasting and start talking with your audience 💬

Europe’s leading Conversational Service Provider